Hello and Welcome to
URBAN LA SALON
First and foremost, welcome! We are excited to have you here. If you are new to the Lancaster, PA area and are looking for a new salon to call home, we hope to see you in the salon soon!
We know how unsettling it can be visiting a new salon for the first time and to help put you at ease we’ve compiled a list of common asked questions and additional photos of the salon for you to flip through.
Once again, welcome and we look forward to meeting you!
We are delighted to welcome you to Urban LA Salon!
As a team of beauty professionals, we are passionate about making you look and feel your absolute best. Our salon is not just a place where you can get your hair and nails done; it’s a place where you can feel like a part of our family.
Our top priority is to provide you with the best possible service. We understand that visiting a new salon can be intimidating, but our friendly and talented team will make you feel right at home. We take pride in creating a warm and welcoming atmosphere where you can relax and enjoy your experience with us.
At Urban LA Salon, we believe that beauty comes in many forms. We embrace diversity and celebrate individuality. Whether you’re looking for a classic look or something more edgy and daring, we have the skills and creativity to make it happen.
But it’s not all work and no play! We love having fun and injecting humor into everything we do. We believe that laughter is the best medicine, and we want you to leave feeling refreshed, relaxed, and smiling.
Once again, welcome to Urban LA Salon. We can’t wait to get to know you and help you achieve all of your beauty goals. Let’s have some fun together!
–The Urban LA Salon Team
PHOTOS OF URBAN LA SALON
NEW CLIENT APPOINTMENT REQUEST FORM
SALON 101
We ask that you call the salon at (717) 291-1111 to speak with one of our salon coordinators. Our salon coordinators will ask you several questions regarding your hair type and desired style and suggest one of our stylists to work with and her upcoming availability.
We suggest you bring a few cut, color, or style inspiration photos to share with your stylist during the consultation.
Expect your consultation to last about 20 – 25 minutes.
We cannot promise or guarantee this due to the stylist’s schedule, and it will be discussed on the day of your consultation.
No, we do not require payment for your consultation. However, a fee may be charged if you are a “No Call, No Show.” for your consultation and wish to reschedule.
You are welcome to tip your stylist in cash or on your credit card on the day of your service.
What is the salon’s cancellation policy?
We know your time is valuable, and ours is too. Out of respect for our staff and other clients, we ask that you give us at least 48 hours or 2 business days’ notice if you need to cancel your appointment.
- The first missed or no-showed appointment will be noted in your file.
- The second offense will incur a non-refundable 50% deposit to reserve a future appointment with our salon.
Please call us at 717-291-1111 or email la@urbanlasalon.com to cancel or reschedule your appointment.
Please remember that Sundays and Mondays are not business days for the Salon.
The cancellation policy allows us the time to inform our waitlisted guests of any availability and keep our schedules filled, thus better serving everyone.